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10 Year Warranty – Best in the Industry!

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Limited Warranty

Huot Instruments, LLC warrants that the LED light head, if properly used, will be free from defects in material and workmanship, for a period of ten (10) years from the date of shipment to the customer. The remainder of the product will be free from defects in material and workmanship, for a period of one (1) year. This limited warranty extends only to the original buyer. If the product is determined to be defective within the warranty period, Huot Instruments, at its option, will repair or replace the product, at no charge or refund the then-current value of the product.

Disclaimers and Limitations

This limited warranty shall be the sole remedy of the customer and the sole liability of Huot Instruments to the customer. This warranty is valid only under the condition that included warranty card is completed by the customer and received by the manufacturer within thirty (30) days of purchase. This limited warranty does not extend or apply to any defects, failure, or damage due to or resulting from: (a) acts of God, accident, misuse, use of the product other than its normal and customary manner, abuse or negligence; (b) everyday wear and tear; (c) alteration or modification of, or to any part of, the product; (d) improper installation, operation and maintenance; (e) any labor charges or (f) any repairs or attempted repairs by anyone other than Huot Instruments, LLC. This warranty does not cover any products sold AS IS or WITH FAULTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HUOT INSTRUMENTS, LLC DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, ONINFRINGEMENT, ABSENCE OF LIENS OR INCUMBRANCES, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDLESS OF WHETHER HUOT INSTRUMENTS KNOWS OR HAS REASON TO KNOW IF THE CUSTOMER’S PARTICULAR NEEDS. IF IMPLIED WARRANTIES MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW, THEN ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH HEREIN, AND THEREAFTER ANY IMPLIED

WARRANTIES ARE EXPRESSLY DISCLAIMED. No agent, dealer, reseller, or distributor of Huot Instruments, LLC is authorized to modify this limited warranty, or to make any additional warranties. REPAIR, REPLACEMENT, OR REFUND, AS APPROVED UNDER THIS LIMITED WARRANTY, ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HUOT INSTRUMENTS, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL CONSEQUENTIAL OR TORT DAMAGES OR LOSSES, WHETHER TO PERSON OR PROPERTY, INCLUDING DEATH, ARISING OUT OF OR RESULTING FROM ANY BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, OR ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR THE CUSTOMER’S USE OF THE PRODUCT, EVEN IF HUOT INSTRUMENTS IS ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES. IN ANY EVENT, THE TOTAL LIABILITY OF HUOT INSTRUMENTS, LLC TO THE CUSTOMER FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT. THIS LIMITATION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS LIMITED WARRANTY GIVES SPECIFIC LEGAL RIGHTS, AS WELL AS RIGHTS WHICH VARY FROM STATE TO STATE.

Claims Procedure

(a) Customer must contact Huot Instruments, LLC at 262-373-1700 with a request for warranty service or to report a technical issue. Huot Instruments technical support will attempt to identify, diagnose, and resolve the reported problem via telephone.

(b) If attempts by Huot Instruments to resolve a reported problem are unsuccessful, the customer will then be provided with a customer-specific Return Merchandise Authorization number (“RMA”). The RMA must be noted on any correspondence to Huot Instruments, LLC and displayed prominently on the outside packaging of any product shipped to Huot Instruments.

(c) Within ten (10) days of receipt of the RMA number, the customer must ship the product to Huot Instruments at their expense (insuring the product is recommended) in either its original packaging or packaging affording an equal degree of protection, to Huot Instruments, LLC, N59 W14508 Bobolink Avenue, Menomonee Falls, WI 53051, along with a statement describing the problem in reasonable specificity. Huot Instruments will not be held responsible for shipping damages that occur in transit. Any damage to the product during shipping will not be covered under this limited warranty and shall be subject to a service charge.

(d) Subject to the limitations herein, upon receipt, Huot Instruments will inspect the shipped product with the same or a like product to the extent it does not conform to this limited warranty. In the event Huot Instruments, at its sole discretion, opts to replace the product, should said product be discontinued or no longer offered for sale by Huot Instruments, a like product in design and functionality will be provided to the customer.

(e) Huot Instruments will ship the repaired product or a replacement to the customer within ten (10) business days after receipt from the date that Huot Instruments receives the product. Standard shipments to the customer will be paid by Huot Instruments, LLC. Huot Instruments assumes no responsibility for shipment delays by the carrier.

Customer Responsibilities

(a) The customer is required to follow the user manual associated with the product for proper operation

(b) The customer is required to perform periodic preventative maintenance as called for in the user manual associated with the product.

(c) Any modifications or repairs made to the product without prior written authorization from Huot Instruments will render this limited warranty void.

Miscellaneous

In the event that any provision of this limited warranty should be or becomes invalid and/or unenforceable during the warranty period, the remaining provisions shall continue in full force and effect.

The provisions of this limited warranty shall be governed by the laws of the state of Wisconsin without regard to its conflict of laws principles. This limited warranty shall not be modified except by an agreement signed by both parties specifically referencing this limited warranty.

This limited warranty represents the entire agreement between Huot instruments, LLC and the customer with respect to the subject matter herein and supersedes all prior or contemporaneous written or oral communications, representations, understandings, or agreements relating to this subject.

For service assistance or resolution of a service problem, or for product or warranty information, write to: Huot Instruments Customer Service or Email: TechSupport@StarTrol.com